These are our terms, we’ve tried to keep them simple and to phrase them in plain English, please read them before continuing to use the site.

By visiting our site or buying something from us, you agree to be bound by the following terms and conditions. These terms apply to all users of the site, please read them carefully before accessing or using our website.

Our Products & Service
Our Products and Services are sold subject to their product descriptions. We take care that these are as accurate as possible but occasionally they may contain inaccuracies, omissions or typographical errors. Likewise these may affect promotions, offers, product shipping charges, transit times and availability. From time to time we may introduce seasonal products and prices are subject to change without notice. We may also withdraw products from sale without notice. We try and deliver the best service we can but occasionally we may need to take the site offline for maintenance or updates.

Refusal of Transaction
We reserve the right to refuse any order or refuse service to anyone, for any reason at any time. In the event that we make a change to or cancel an order we will attempt to contact you with the information you have provided. In using our site, you agree to provide current, complete and accurate billing and shipping information for all purchases made at our store and that your use of, or inability to use, the service is at your sole risk.

Links
Some links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for their content or liable for any harm or damages related to your use of these websites. We are also not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security
We take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

Cookies
We use cookies to improve your experience of our site. A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to recognize and tailor our site to you and it won’t harm your computer. If you prefer, you can restrict, block or delete cookies by changing your browser settings but that may mean that you won’t be able to add and buy products from our store. If you want to do this please check the help section of your browser (or your settings on a smart phone) to learn how to change your preferences.

Copyright
This site and our work and products within it are copyright of Aditi Chai. No part of the site or its content may be reproduced or distributed without our written permission.

Contact Us
Questions about our Terms of Service and Privacy Policy should be sent to us at aditi@aditichai.com

Privacy Policy
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

   • Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

When you purchase something from our online store, we collect the personal information you give us such as your name, address and email address. We do not share your personal information with any third parties. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent. If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at aditi@aditichai.com. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 01 April 2020.

Squarespace Privacy
Our site is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall and adhere to good practices. For more insight, you may also want to read Squarespace’s Terms of Service and Privacy Statement at www.squarespace.com/privacy

Payment
When you use a direct payment gateway to complete your purchase, Squarespace stores your credit card data. Payments on our site are processed using PayPal and Stripe, a secure and trusted online payment gateway. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Squarespace’s Terms of Service and Privacy Statement.